Peony Events Planner
We have years of experience providing comprehensive event planning services in Lahore and other cities in Punjab.
Peony Events Planner is committed to protecting the privacy and security of our visitors, clients, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our event planning services or interact with us through various channels.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services.
This Privacy Policy applies to all information collected through our website, email correspondence, telephone communications, and any other related services. We provide comprehensive event planning services, including wedding planning, wedding decoration, birthday planning, corporate event planning, and catering, throughout Lahore and the surrounding areas of Punjab, Pakistan.
We collect various types of information in connection with the services we provide, including information you provide directly to us and information collected automatically.
When you interact with our website at https://peonyeventsplanner.com.pk/ or use our services, we collect personal information such as your full name, phone number, email address, and contact details through our contact forms, quote requests, or callback request forms. We also collect event-specific information, including the type of service you require (wedding planning, birthday planning, corporate events, catering, or decoration), event details, preferred dates, venue preferences, budget, guest count, and any specific requirements for your event.
During consultations, we collect detailed information about your event vision, design preferences, dietary requirements for catering, vendor preferences, and any special accommodations needed. Any messages, comments, or questions you provide through our website forms, email, phone calls, or social media platforms, such as Instagram, are also collected and stored.
Our website automatically collects certain information through cookies and similar technologies. This includes device information (device type, operating system, browser type and version), usage information (pages visited, time and date of visits, time spent on pages, links clicked, navigation paths), IP address for system administration and security purposes, and general geographic location based on IP address to provide location-relevant content about our services across the regions we serve.
We use the information we collect to provide, operate, and deliver the event planning services you request. This includes processing inquiries, scheduling consultations, coordinating with vendors, caterers, and venues, creating customised event plans, and executing your events professionally.
Your contact information enables us to communicate about your event planning needs, send quotes and proposals, provide customer support, send appointment reminders and event updates, and notify you about service changes or policy updates.
For business operations, we analyse usage patterns to improve our website functionality, develop new services, conduct market research, manage vendor relationships, and administer our business efficiently. With your consent, we may send marketing communications about our services, special offers, promotions, and events, and conduct advertising campaigns through various channels, including social media.
We also use your information to comply with legal obligations, enforce our terms and conditions, protect our rights and the rights of our clients, prevent fraud and unauthorised access, resolve disputes, and maintain accurate business records for accounting and legal compliance.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we share information with trusted third-party service providers who assist in delivering our event planning services, including caterers, venue operators, decorators, photographers, musicians, DJ services, lighting specialists, florists, and rental companies. We share only the information necessary for these providers to perform their services for your event.
We may disclose information to professional advisors such as legal advisors, accountants, and auditors who provide services to us. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will disclose information when required by law, legal processes, court orders, or to protect rights, prevent fraud, or address security issues.
All third parties with whom we share information are required to maintain confidentiality and security of your personal information.
We use cookies, web beacons, and similar technologies to improve website functionality and user experience. Essential cookies enable core functionality and page navigation. Analytics cookies help us understand how visitors use our website to improve performance. Functionality cookies remember your choices and provide personalised features. Marketing cookies track browsing habits to deliver relevant advertisements.
You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.
We implement appropriate technical and organisational measures to protect your information, including secure server infrastructure with encryption, regular security assessments, access controls, employee training on data protection, and secure data transmission. However, no internet transmission method is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to fulfil collection purposes and satisfy legal requirements. Active client information is retained for the duration of our business relationship and a reasonable period thereafter. Contact form and quote request information is retained for two years from last contact unless you become a client or request deletion. Marketing information is retained until you withdraw consent or unsubscribe.
You have the right to request access to your personal information, request correction of inaccurate information, request deletion of your information under certain circumstances, restrict processing of your information, request data portability, object to processing for direct marketing or based on legitimate interests, and withdraw consent where processing is based on consent.
To exercise these rights, contact us using the information provided below. We will respond within a reasonable timeframe and may need to verify your identity before processing requests.
California Privacy Rights
California residents have additional rights under CCPA and CPRA, including the right to know what personal information we collect, use, disclose, and sell, request deletion, opt-out of sale or sharing (we do not sell personal information), correct inaccurate information, and non-discrimination for exercising privacy rights.
European Data Protection Rights
For individuals in the EEA, UK, or Switzerland, we comply with GDPR requirements. We process personal information based on contract performance, legitimate interests, consent, or legal obligation. You have the right to object to processing based on legitimate interests and withdraw consent where applicable.
Our business operations are primarily based in Pakistan. We may transfer personal information internationally to service providers or business partners, and we implement appropriate safeguards to ensure protection in accordance with this Privacy Policy and applicable data protection laws.
You can opt out of marketing communications by clicking “unsubscribe” in emails, contacting us at peony.eventplanners1@gmail.com, or calling +92 318 4266295. You will continue to receive non-promotional communications related to your event planning services.
We reserve the right to update this Privacy Policy at any time. Material changes will be reflected in the “Last Updated” date, and we may notify you through website notices or email. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or to exercise your privacy rights, please contact us:
Peony Events Planner
Address: Al Hafeez Shopping Mall, 402, Gulberg III, Lahore, Pakistan
Phone: +92 318 4266295
Email: peony.eventplanners1@gmail.com
Website: https://peonyeventsplanner.com.pk/
If your request is complex, we will notify you and provide an estimated timeframe for our response.
By using our services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and protect your personal information.
We have years of experience providing comprehensive event planning services in Lahore and other cities in Punjab.